Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If you wish to return an item, please call us first. Often a problem can be resolved on the phone. If we have made any error on a sail or other inventory item, you may return it for a full refund, exchange or modification. If we have made an error, we will even pay for the return shipping.

However, if you return a sail or accessory for any reason other than our error a 10% re-stocking charge plus the shipping will be charged. Returns must be clean and in the same condition as when they were received with the original packaging and inventory tags. Sails should be folded neatly before returning and not wrinkled or soiled during handling. A 10% minimum restocking charge will apply to dirty or wrinkled merchandise or late returns. Sails and accessories may not be returned after having been used by the customer. Custom sails, accessories or modifications to sails are warrantied but not refundable. No returns will be allowed after 30 Days.

To start a return, you can contact us at Info@Rollytaskerna.com or call 831-646-5346

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.